Terms & Conditions of Sale
Your rights when you buy from us;
Under the Distance Selling Regulations 2000 for online purchases and phone orders, consumers have a right to cancel orders within 14 working days, beginning the day after the goods are received. This covers even changing your mind but you must return the goods at your own cost.
Under the Sale of Goods Act 1979, there are implied terms in our agreement that the goods must be of satisfactory quality, fit for the intended purpose and as described. Should this not be the case, we will be responsible for a full refund including all postage costs (both ways).
We have been in business for 20 years and understand that sometimes things can go wrong. In the first instance please call us on: Tel. No 01970 625161 to discuss any problems.
If in the event you feel that talking to us is not working and your problem or complaint remains unresolved, we would respectfully request that you place your complaint in writing and send it to:
F.A.O: Complaints Manager Unit 18, Glanyrafon Ind est, Aberystwyth, SY23 3JQ
Or email us at: firstname.lastname@example.org (subject heading: 'Complaints Manager').
We aim to resolve any problems or complaints in the fairest possible manner.
Trading details –
Gifts in Time Ltd
Company registered office address:Unit 18, Glanyrafon Ind est, Aberystwyth, SY23 3JQ
Company registration number: 8045615
Registered in Wales, UK