Warranty

Every watch winder we sell is built to last — and backed by a warranty that proves it. Here's exactly what you're covered for.

3-Year Warranty on Tempus Winders

All Tempus watch winders come with a 3-year warranty as standard. This covers:

• Motors — full replacement if a winding motor fails
• Electronics — control boards, touchscreens, timers, and programming faults
• Mechanical components — rotors, gears, and drive mechanisms
• Power supplies — mains adapters supplied with your winder

What's Not Covered

Like any warranty, there are reasonable limits. The warranty doesn't cover damage from misuse, accidents, water ingress, unauthorised modifications, or normal wear to consumable parts like watch cushions. Cosmetic damage from everyday use is also excluded.

How to Claim

Claiming is straightforward:

1. Contact us with your order details and a description of the fault.
2. We'll diagnose the issue — many problems can be resolved with guidance.
3. If it needs to come back, we'll arrange it. Valid warranty repairs are fixed or replaced at no cost to you.

After Your Warranty

Even outside the warranty period, we won't leave you stranded. Our repair service can fix most winders affordably, and we stock spare parts including motors, cushions, and power supplies.

Buy with confidence — your winder is protected.